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Facilities & Labs

Nursing Home Billing Services

Consolidated billing sorted, so outside charges stop surprising you

Under consolidated billing, your facility is responsible for most services a resident receives, including many delivered by outside providers. Those bills arrive weeks later for care you did not arrange and cannot recover. We map what your daily rate covers, catch outside charges before they land, and keep Part A and Part B billing cleanly separated.

  • Faster reimbursements
  • Higher collections
  • Lower denials
  • HIPAA compliant
  • Certified coders
  • Dedicated billing experts
OVERVIEW

What Is Nursing Home Billing?

Nursing home billing covers care in skilled nursing facilities, spanning short-term rehabilitation stays and long-term residential care. Payment structures differ substantially between the two.

Skilled stays are generally paid as a daily rate based on the resident's clinical characteristics and therapy needs, captured through periodic standardised assessments. Long-term residential care is often funded through state programmes or private payment instead.

The complication is consolidated billing. During a covered skilled stay, your facility becomes financially responsible for most services the resident receives, including many delivered elsewhere. Outside providers bill you rather than the insurer, and those charges arrive after the fact.

WHAT MAKES IT COMPLEX

Why Consolidated Billing Changes Everything

You are financially responsible for care you did not schedule and may not know happened.

  • Outside services become your cost

    Most services a resident receives during a covered stay are your responsibility rather than the insurer's.

  • Some services are excluded

    Defined categories fall outside consolidated billing and may be billed directly by the provider.

  • Assessments drive the daily rate

    Standardised assessments capture clinical and therapy needs, which determine what each day pays.

  • Part A and Part B run together

    A resident may have a skilled stay and separately billable services at the same time.

WHERE REVENUE LEAKS

Six Nursing Facility Billing Problems and Their Fixes

Most involve charges arriving from outside your building.

Unexpected Outside Charges

Bills arriving from outside providers for services your facility must absorb.

The fixScreen scheduled outside appointments against consolidated billing before they happen.

Inaccurate Assessments

Standardised assessments understating clinical need, fixing the daily rate too low.

The fixReview each assessment for accuracy and completeness before submission.

Missed Assessment Windows

Required assessments completed outside their scheduling window, reducing payment.

The fixTrack assessment due dates as a standing calendar, not an ad hoc task.

Part A and Part B Confusion

Services billed under the wrong benefit while a resident is in a skilled stay.

The fixConfirm the resident's benefit status before any service is billed.

Qualifying Stay Not Verified

Skilled admissions billed without confirming the resident met the qualifying criteria.

The fixVerify qualifying criteria at admission, before the first day is billed.

Therapy Documentation Gaps

Therapy delivered without notes supporting the level the assessment claimed.

The fixReconcile therapy minutes delivered against what the assessment recorded.

HOW WE WORK

How We Bill a Skilled Nursing Stay

Stay-based, with consolidated billing checked throughout.

  1. Verify at Admission

    Coverage, benefit days available, and qualifying criteria are confirmed before the first day is billed.

  2. Map Consolidated Billing

    Your facility's responsibility is mapped by service category so outside charges are anticipated.

  3. Screen Outside Appointments

    Scheduled external services are checked against consolidated billing before the resident attends.

  4. Review Assessments

    Standardised assessments are checked for accuracy and submitted inside their scheduling window.

  5. Separate the Benefits

    Part A stay days and separately billable Part B services are kept distinct throughout the stay.

  6. Bill and Reconcile

    Claims are submitted per period, with outside charges reconciled against what was anticipated.

WHAT'S INCLUDED

What Your Nursing Facility Engagement Covers

Outside charge screening and assessment review included.

  • Admission Verification
  • Qualifying Stay Confirmation
  • Consolidated Billing Mapping
  • Outside Charge Screening
  • Assessment Review
  • Therapy Documentation Reconciliation
  • Charge Entry
  • Claims Submission
  • Denial Management
  • AR Follow-Up
  • Facility Enrollment
  • Stay-Level Reporting
CODING FRAMEWORK

Nursing Facility Coding Essentials

A general view of how skilled nursing care is billed.

Key CPT Ranges

RangeWhat It Covers
Revenue code 0022Skilled nursing facility per diem under the case-mix system
Revenue code 0120Semi-private room and board
Revenue code 0420Physical therapy delivered in the facility
Revenue code 0430Occupational therapy services
Revenue code 0440Speech-language pathology services
99304–99310Physician visits to nursing facility residents

Common ICD-10 Groups

GroupClinical Focus
Z47Orthopedic aftercare following surgery
I69Sequelae of stroke requiring rehabilitation
L89Pressure ulcers by stage and site
F01–F03Dementia affecting care needs
I50Heart failure requiring skilled monitoring
S72Hip fracture recovery

What Documentation Has To Show

  • Confirmation the resident met qualifying criteria for the skilled stay.
  • Accurate standardised assessments submitted inside their windows.
  • Therapy minutes delivered, matching what the assessment recorded.
  • Which services fall inside consolidated billing for each resident.

Note: This is general education on how nursing home coding is organised. Code sets and payer policies change often. Always check the current code set and the payer's active policy for the date of service.

PLATFORM EXPERIENCE

Software We Bill Nursing Facilities In

We work inside the system your facility already runs.

  • MEDITECH logo
  • Cerner logo
  • Epic logo
  • AdvancedMD logo
  • Kareo logo
  • CollaborateMD logo
SPECIALTY FAQS

Nursing Home Billing Answers for Administrators

Practical answers for skilled nursing administrators.

Most services a resident receives during a covered skilled stay, including many delivered by outside providers who then bill your facility rather than the insurer. Certain categories are excluded and may still be billed directly. Mapping which is which for your resident population is the only way to anticipate charges instead of absorbing them as surprises.

Screen scheduled external appointments against consolidated billing before the resident attends. When a resident is sent out for testing or a specialist visit, the cost may become yours, and by the time the invoice arrives the decision is long past. Checking at scheduling lets you plan the cost or arrange the service differently.

Because it determines the daily rate for the period it covers. Clinical characteristics, functional status, and therapy needs all feed into what each day pays, so an assessment that understates the resident's condition fixes your payment low. Reviewing assessments for accuracy and completeness before submission is the highest-return control a facility has.

Payment is generally reduced for the affected period, and sometimes substantially so. Assessment scheduling is date-driven rather than clinically driven, so it needs to run as a standing calendar rather than something remembered alongside care delivery. Facilities that manage it as an administrative task with named ownership rarely miss their windows.

A resident in a covered skilled stay is under Part A for that stay, but certain services may still be separately billable under Part B. Billing under the wrong benefit produces denials that look like coverage problems but are really status errors. Confirming the resident's current benefit status before billing any service prevents them.

It is the criteria a resident must meet for a skilled admission to be covered, typically involving a preceding hospital stay of defined length. Admitting without confirming it means billing days that will not be paid. Because the information comes from the hospital, verifying it at admission rather than afterwards is essential.

The minutes actually delivered must support what the assessment recorded. When an assessment claims a therapy level that the treatment records do not evidence, the facility faces both repayment and wider review exposure. Reconciling delivered therapy minutes against the assessment before submission catches the discrepancy while it can still be corrected.

It generally falls outside skilled coverage, funded instead through state programmes or private payment. That changes the rules, the documentation, and the whole collection process entirely. Facilities running both short-term rehabilitation and long-term residents need the two tracks configured separately, because applying skilled-stay logic to residential care simply produces denials.

Yes. Physician visits to nursing facility residents are billed by the physician under their own claim, separately from your facility's per diem. Confusion arises when facilities assume physician services are included in their rate. The two are distinct, and each needs its own correct place of service to avoid denials on both sides.

Per diem revenue against actual cost by resident type, including absorbed outside charges. That view identifies resident profiles where the daily rate does not cover the true cost of care, which is invisible in a collections total. You should also see assessment timeliness, since missed windows reduce payment before any claim is filed.

Stop Absorbing Charges You Never Saw Coming

We map your consolidated billing responsibility and screen your outside referrals, then show you what those absorbed charges are costing annually.

Schedule an RCM Consultation

Submit your details and our AAPC-certified billing auditors will coordinate a free operational audit for your clinic.

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